Privacy Policy and Personal Data

When you visit our website, we may collect and process personal data about you.

This privacy policy (hereinafter referred to as the “Policy”) applies to all processing involving “Personal Data,” which refers to any data that allows the identification of a natural person, directly or indirectly, through the combination of multiple pieces of data. This includes, in particular, your first name, last name, email address, and any other information we may request from you and that you choose to provide.

The website covered by this privacy policy is https://energy-formation.fr/ (hereinafter referred to as the “Website”).

The purpose of this Policy is to explain how we use your personal data through our Website and to inform you of your rights in this regard.

This Policy complements the French Data Protection Act No. 78-17 of January 6, 1978, as amended, and the European Regulation (EU) No. 2016/679 of April 27, 2016 (known as the “General Data Protection Regulation” or GDPR) (collectively referred to as the “Applicable Laws”).

The entity responsible for processing your personal data is GRDF, a public limited company with a board of directors, with a capital of €1,800,745,000, registered with the Toulouse Trade and Companies Register under number 444 786 511, and whose registered office is located at 17 rue des Bretons, 93210 Saint-Denis (hereinafter referred to in this Policy as “Energy Formation” or “we”).

Article 1 - User Data

The data collected through the website is necessary for managing user service requests via contact and design request forms.
It is also used for statistical evaluation of website traffic.

Article 2 - Cookie and Statistics Management

Cookies

For the operation and purposes of the website, you cannot refuse all cookies.
When you visit our website, information related to your device’s browsing activity (computer, tablet, smartphone, etc.) may be recorded in "Cookies" stored on your device.

What is the purpose of the cookies used on this website?
Only the issuer of a cookie can read or modify the information it contains.
The cookies we use allow us to:

  • Generate statistics and analyze website traffic and usage of different sections (visited pages, navigation paths), helping us improve our services' relevance and usability.
  • Adapt our website’s display to your device’s preferences (language, screen resolution, operating system, etc.) based on your hardware and software.
  • Remember information entered into forms on our website (registration, contact, or design request).

Partners - Audience measurement and web analytics cookies:
These cookies help measure website traffic, detect browsing issues, and optimize technical and ergonomic performance.

Statistical Data
ENERGY FORMATION collects statistics on website visits based on access history. These statistics include the date of visits, pages viewed, and user types but do not contain personal data.
The sole purpose of these statistics is to improve services, tools, and user experience. Examples include identifying the most visited pages or evaluating traffic trends over time.

Article 3 - Protection of User Data

In accordance with the provisions of Law No. 78-17 of January 6, 1978 (as amended in 2004) on data protection and the General Data Protection Regulation (GDPR), ENERGY FORMATION is committed to ensuring the security and confidentiality of processed data.

Personal data is not intended to be shared, sold, or disclosed to third parties. However, for ENERGY FORMATION’s operational purposes or customer satisfaction surveys, personal data may be shared.

We limit the personal data we process to what is strictly necessary to provide you with a comprehensive and efficient service.
When collecting personal data, you will be informed whether providing specific information is mandatory or optional for legal, regulatory, operational, or contractual reasons. If providing certain data is mandatory, you will be notified if refusing to provide it would prevent processing your request.

We provide various ways to contact our teams, including online contact forms and other means listed on the website (email, phone, etc.). As part of this, we may collect your information, such as:

  • Name and surname
  • Contact details (email, postal address, phone number, etc.)
  • Organization and professional role
  • Information about the nature of your request

Article 4 - Data Processing

We do not share your personal data outside the company.
We retain your personal data to:

  • Ensure proper handling of your requests and subscribed services
  • Allow our customer service team to provide ongoing support for the services you receive

We comply with the recommendations of the French Data Protection Authority (CNIL).
All personal data is stored on our internal servers in France.

We implement recognized technological and organizational security measures to ensure that collected personal data is not lost, misused, accessed, modified, or disclosed by unauthorized third parties, except when required by law (e.g., judicial, police, or other legally authorized requests).

Article 5 - Right of Access

In accordance with the French "Informatique et Libertés" law of January 6, 1978, you have the right to access, correct, and delete your data.

To exercise this right, you can:

If we have reasonable doubts about your identity, we may request supporting documents as per Article 12(6) of the GDPR.

You also have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), whose website can be accessed at: www.cnil.fr.

For more information on GRDF’s privacy policy, you can also consult: GRDF Privacy Policy.